Terms of Service

We do not sell reptiles to anyone under the age of 18. For those under the age of 18 please have your parents contact us to make a purchase.

I ship Overnight Monday through Thursday. All reptiles are shipped in Styrofoam lined containers with a heat/cold pack as necessary. I guarantee live delivery, but I reserve the right to hold shipments during periods of extreme heat and cold.

We guarantee that your reptile will arrive live and in healthy condition. If you have an issue with your new reptile(s) please notify us immediately (within 24 hours) so that arrangements can be made to provide a suitable replacement reptile if one is available. If one is not available we will refund the cost of the reptile, but we do not refund shipping costs. In the event that an animal is replaced the customer is responsible for the cost of shipping involved with the delivery of said replacement. All guarantees are void if someone is not available to sign for/accept the reptile(s) on the first delivery attempt.

Please note that new reptiles can become stressed by their introduction into a new environment. Great care should be taken to insure that your new reptile isn't over handled and is allowed seclusion until it properly adjusts to its new home. New sounds, smells, activity all play a role in this, but this is further addressed by our care sheet. If an issue does arise please notify me immediately so that I can walk you through the necessary steps to get you reptile back on track. Things to look for lethargy, lack of appetite, restlessness, cowering, etc. In short if you feel your reptile is in trouble contact me immediately.

If your reptile is DOA, I will gladly refund the purchase price of the reptile or replace the reptile if a suitable replacement is available. I do not refund shipping costs and if you chose to replace the reptile you will be charged for the additional shipping.

I do not guarantee sexing on any Bearded Dragon less than 8" in length. All genders before this length are probable. Unless otherwise noted all leopard geckos are incubated at 83 degrees which usually provides 75% females. The gender of adult leopard geckos will be noted.

Color

I can give you my opinion as to what I believe a dragon will look like when it grows up as related to past experience, but I can not guarantee its color, size, temperament, etc. There are far to many parameters involved to determine this by simply looking at a Bearded Dragon. I can tell you what the parents are like, what other siblings have turned out like, but no one can predict the outcome of an individual animal.